Welcome to the help page!

Having troubles??? OK, here are a list of problems and their solutions. Please read through - the answer will be here!

Please only use these email contacts for support, as for any other reason, your email will be ignored and I simply hate ignoring anyone. If you want to conact me there are lots of ways in the members area.

I've forgotten my username and/or my password.
You can re-access your details from the CCBILL website. Just give them the details they ask for and you will be able to get straight back in. Or you can email me here and providing you use the email you joined with, I can help you. There is absolutely no point in emailing me if you do not give me your name and use your original email, as obviously I will not have enough information to find your details.

I wish to cancel my membership.
OK, but I'll be disappointed and I have to assume I am doing enough to keep you all satisfied so I will ask you why? :-) The easiest way to do it is via CCBILL, or you can email me here and providing you use the email you joined with, I can help you.

I want to join, but I do not have a credit card.
Email me here explaining that you do not have a credit card and I'll see what we can work out.

I would love a video made to my instructions
In the members area are details of how I can be contacted.